Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit our website. We are committed to transparency regarding data collection practices and ensuring compliance with UK data protection regulations, including the Privacy and Electronic Communications Regulations 2003 and the General Data Protection Regulation as implemented in UK law.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us recognise your device and provide you with a personalised gaming experience. Cookies serve various purposes, from enabling essential website functionality to helping us understand how players interact with our games and services.
Types of Cookies We Use
We employ different categories of cookies to enhance your gaming experience and ensure our platform operates effectively:
- Strictly Necessary Cookies: Essential for website operation and security features
- Performance Cookies: Help us understand how visitors interact with our platform
- Functional Cookies: Enable enhanced features and personalisation options
- Targeting Cookies: Used to deliver relevant advertisements and promotional content
Cookie Classification Table
| Cookie Type | Purpose | Duration |
| Strictly Necessary | Authentication, security, payment processing, responsible gaming controls | Session or up to 1 year |
| Performance | Analytics, game performance monitoring, error tracking | Up to 2 years |
| Functional | Language preferences, game settings, deposit limits | Up to 1 year |
| Targeting | Personalised promotions, bonus offers, marketing campaigns | Up to 13 months |
Purpose of Cookie Usage
Our cookies serve specific functions critical to providing a secure and enjoyable gaming environment. Strictly necessary cookies enable account authentication, maintain gaming sessions, and ensure responsible gambling features function properly. Performance cookies help us monitor game loading times, identify technical issues, and optimise server performance. Functional cookies remember your preferences, such as favourite games, language settings, and responsible gaming limits you have established.
Third-Party Cookies
We work with trusted third-party service providers who may place cookies on your device to deliver specific services. These include payment processors for secure transactions, game developers for slot and table game functionality, and analytics providers for website performance monitoring. All third-party partners are required to comply with UK data protection standards and maintain appropriate security measures for any personal information they process.
Managing Your Cookie Preferences
You have several options for managing cookies on our platform:
- Use our Cookie Preference Centre accessible through the website footer
- Adjust settings in your web browser to block or delete cookies
- Contact our customer support team for assistance with cookie management
- Opt out of targeted advertising through industry preference centres
Browser Cookie Settings
Most web browsers allow you to control cookie settings through their privacy or security sections. Here are instructions for popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Impact of Disabling Cookies
While you can choose to disable cookies, doing so may significantly impact your gaming experience. Essential functions such as logging into your account, making deposits or withdrawals, and accessing responsible gaming tools require cookies to operate properly. Disabling performance cookies may result in slower page loading times and reduced game functionality. Without functional cookies, the website will not remember your preferences, requiring you to reset language and game settings each visit.
Updates to Cookie Policy
We regularly review and update this Cookie Policy to reflect changes in technology, legal requirements, and our business practices. When significant changes are made, we will notify registered users through email or prominent website notices. The effective date of any updates will be clearly displayed at the top of this policy. We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy while providing an exceptional online gaming experience.